Too Many Cooks Spoil the Broth

After doing some research and gathering referrals, you’ve finally decided on the expert you want to take over the design/web development/email campaigns/social media/SEO/marketing aspect of your business.

Good call! But keep in mind why you did this in the first place.

Most likely it’s because you know this area is not your forte and you’ve been muddling through it for long enough. You’ve been spending your “spare” time reading everything you can get your hands on regarding the subject and you’ve tried to emulate others’ success, but it just isn’t working for you.

Or maybe it did for a while, but we all know the only thing about technology that stays the same is that it’s always changing and it’s just too darn hard to keep up with those changes on top of everything else you do.

If you’re going to go through the trouble of hiring an expert to take something over for you then please listen to the suggestions and recommendations offered by the person you’ve hired to give you advice.

Don’t pretend you know everything and tell this person how you want things done when you’ve hired them for their expertise. You’re paying for that expert’s authority in her field for a reason so don’t jeopardize your end result by micromanaging and being overbearing. In a few months when you don’t see any results, you blame the service provider, and then move on to the next one…only to repeat your same mistakes over and over.

Don’t make this your story! This has happened to me time and time again when someone has contacted me with a horror story from their experience with a different service provider. I mean, I really have heard it all…from the high school or college students who couldn’t get the client’s website to work the way it should, to their 6-week web project that is now in month 10 of development, to the SEO expert who couldn’t get them anywhere near the top 10 on Google in a month, etc.

The thing is that while some stories I hear are legitimate, many of them are a product of having too many cooks in the kitchen. The head chef, with years of schooling and experience in top rated restaurants is working alongside the self-proclaimed chef whose family and friends always brag about their macaroni & cheese casserole. How do you think it goes over when this self-proclaimed chef is spewing out cooking tips to that head chef?

Your expert is an expert because they’ve been performing and perfecting their methods for a long time. They get results and they come highly recommended. So why waste time and money telling them the way you want something done – in many cases the same way you’ve been doing all along and getting nowhere? You’re pretty much setting yourself up for failure, aren’t you?

Do your business a favor. Listen to your expert and their recommendations. Have trust in them. Let them map out a new plan of action and then sit back and let them do all the work. Monitor their progress of course, but don’t interfere. Ask questions, ask why they’re doing something this way…go ahead, ask away, but let them do their thing. See where you are after a month and unless something is just horribly wrong, you must give it at least a couple of months to measure the success.

If you’re tired of the broth you keep ending up with, trust the person you hire to make it better and stay out of the kitchen.

A good website takes time. AND a plan.

It’s true what they say, guys, failing to plan really is planning to fail…and that includes the development of your website.

I can’t tell you how many people have come to me over the years asking for a website (yesterday) without having any idea of what they want.

It usually goes something like this:

Client: I need a website, I want to launch this month and I hope you can help because you’re the greatest website designer in the entire universe.

Me: That’s a tight deadline but flattery will get you everywhere, so I might be able to help. I have a website analysis form I’ll need you to fill out first. Have you given some thought to what you want in a website?  Do you want to maintain it yourself or will someone else be maintaining it for you? Will it be WordPress or a static site?

Silence. Crickets chirping. Tumbleweeds.

Client: Well, I just want a basic 5 page website with a contact form.

Me: OH, why didn’t you say so. If that’s all you want, I’ll have something to you next week.

No, not really. Could you sense the sarcasm there?

In all seriousness, most people have absolutely no idea how much thought goes into building a website. Planning is SO critical in ensuring a successful outcome and it’s almost a guarantee that you end up with a website you love (unless you choose Signature Worx which is a 100% guarantee that you end up with a website you love ;) ).

A well-planned site will suit your needs and grow with you as you grow.

I’ll be thrilled to help you with your website but I’ll be super thrilled if you know something other than you just need a website.

It will be even better if you know what you would like your navigation will look like, what pages you need, and how you want people to take action. You get bonus points if you have your content all ready and if you know your keywords. Of course if you’re one of those people who would rather have a root canal because it takes you 16 hours to write a paragraph and it still doesn’t sound perfect, our fabulous copywriter has you covered

Sounds like work on your end, I know. But here’s a big fat WARNING. If you hire a website designer and they do not take you through some sort of planning process, run as fast as your little legs can carry you in the opposite direction. Know why? Because any professional website designer will require some sort of analysis and planning before they get started and if you aren’t asked any questions about what you’re looking for, you probably won’t get what you want. Makes sense, right?

Now don’t worry. When you get in touch with me for your website needs, I’m NOT going to intimidate the heck out of you. I don’t expect you to know as much about building websites as I do, that’s not your job. If you don’t understand CMS, WordPress or HTML, I’ll explain as much (or as little) as you want.

The most important takeaway for you here is that there is a lot of work that goes into planning a website and if you go to your designer the day before you want your site launched, without having done any preliminary legwork, you will be out of luck. Or you’ll get a crappy website that looks like a dog’s breakfast. And that, guys, is a guarantee!

There Can Be Only One

Remember that phrase from The Matrix? There can be only one.

umbrellaThere can be only one of you and your brand which is why you should always hire an actual graphic designer (ahem) when it comes to developing your brand.

You don’t have to look very far to see the work of a wannabe “designer.” Every time you see a piece of clipart in a website header or a brochure, that’s the work of someone who might aspire to be a designer one day, but has found a way to make a buck in the meantime by piecing together pretty fonts and clipart and calling it design.

That is not a true designer and you don’t want this person mucking around with your brand.

Someone like this might have fun playing with design elements and that’s fine if it’s kept as a personal hobby. I think it’s great. I encourage it. But, I don’t think it’s cool when someone like this decides to call him or herself a designer and starts offering to design logos and websites and taking money for it.

See, design is a lot more technical than most people think.

Besides the tremendous amount of forethought required, you need a firm grasp on color analogy and some sort of background that helps you understand why you’re incorporating certain elements into a design.

A real designer never uses clipart or a template. One problem with doing so is that these are free images that a million other people (with bad taste or a bad “designer”) could conceivably be using in their own “branding.” To brand yourself is to set your business apart from your competitors and the world by portraying an identifiable icon or design that directly identifies with you and your company. Clipart totally defeats the purpose.

A designer who specializes in branding knows how to use professional design software. They understand color and fonts and how to make different elements work together. They know what file formats you need for different applications.

When you trust your brand to a real graphic designer (ahem) – a professional artist rather than a wannabe – you will be blown away by your own corporate image because it will seem as though your designer has been inside your head.

That’s because they’re going to ask you questions and probe a lot about your business and your aspirations for the future. Branding is about the whole picture. The big picture. And it’s about making your image match your mission and your goals, all the while resonating with your target audience.

Don’t put your business into the hands of a serial clipart user. It’s not worth it.

It can cost more up front to hire a professional designer to develop your brand, but it will work out to be more cost-effective in the long run because you won’t end up hiring someone to redo it when the day comes and you realize your image sucks or you don’t have one at all.

Remember, there is only one. One chance to get it right. One chance to stand out. One chance to make your impression. Do it right or don’t do it at all.

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What’s included in this month’s Signature Specials?

Check out the full version of this newsletter online, complete with promotional codes and active links today!

Better yet, subscribe to our Signature Specials newsletter here.

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