Archive for 2006/08


Part 2: Customer Service Gone Good

In Part 1: Customer Service Gone Bad, I recounted an experience that I think is a prime example of poor customer service. If you missed Part 1, click here. Now that you’ve read the first part of my story, we can continue with the rest of the story.
After I left the clinic where my non-existent […]

Part 1: Customer Service Gone Bad

Friday was supposed to be a good day, one that I had been looking forward to for weeks. It was finally time for my doctor’s appointment. Long story short, on June 24th I tried to walk on my foot which was completely asleep. I went down like a sack of potatoes and twisted my ankle […]

Breathe Easier at Marriott Hotels

If you plan events, there’s something you should know. Marriott hotels are transitioning to a totally smoke-free facility. This is the industry’s largest move to a smoke-free environment that includes all guest rooms, restaurants, lounges, meeting rooms, public space and employee work areas. Every hotel and unit under the Marriott brand including Marriott, JW Marriott, […]

Time to Hire an Assistant?

Are you overwhelmed, understaffed or just plain tired of not having any spare time? Are you spending too much time on tasks you don’t enjoy doing? Well then, it is time for you to re-evaluate your business and personal priorities and consider hiring a Virtual Assistant.
Maybe you’ve thought about hiring a Virtual Assistant (VA), but […]